Job Title:Regional Banking Store Manager 2Job ID Number:5249324-1Location:Redondo Beach,CAJob Description:Job DescriptionAt Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. As a manager, you will help us deliver on our vision and build lifelong relationships with our customers. You will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. In your role as a manager, you will also demonstrate leadership by building and sustaining an inclusive culture that values diversity, and helping your team understand and be inspired by their connections to the Vision & Values of Wells Fargo. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.Store Managers are responsible for the overall success of the store team and serve as the face of Wells Fargo in the community. Store Managers lead with ethics, integrity and embrace diversity and inclusion. They are viewed as an expert in the store and can effectively demonstrate all aspects of the Wells Fargo Customer Experience culture, including the Customer Experience Roadmap process. Store Managers possess in-depth knowledge about products and systems, model behavior, coach the team to success, and use initiative and good judgment to manage the store’s budget and lead the store to achieve projected results. The Store Manager is able and willing to support the Service Manager and can observe, coach, and provide feedback to the service team. Success includes hiring, coaching, training, and developing all store team members to achieve consistently high performance objectives. Store Managers take a balanced approach by “minding the stores’” compliance requirements, effectively scheduling the store team, coaching and developing all team members, consistently addressing team/performance issues, and holding team members accountable for the delivery of exceptional customer service, performance expectations, and operational integrity. The Store Manager serves as a model for the Wells Fargo Customer Experience culture with a focus on ethics, integrity, and embracing diversity. Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.Required Qualifications 3+ years of sales experience2+ years of management experience in retail or financial services Desired Qualifications Ability to communicate effectively in writing, using proper grammar and spelling, and convey information in a clear and concise mannerGood communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesiesAbility to effectively manage time and competing priorities in a retail environmentExperience analyzing financial metricsExperience developing strategic partnershipsStrong interpersonal skills with the ability to interact with all levels of an organizationExperience leading, motivating, coaching, training, and developing a team to meet individual sales, team sales, and customer service goalsExperience leading and motivating others in a work, military, or other formal organizationBasic Microsoft Office (Word, Excel, and Outlook) skillsAbility to navigate multiple computer systems, applications, and utilize search tools to find informationAbility to go above and beyond standard job responsibilitiesCollaborative professional skills that advance a collegial and partnered approach to meeting objectivesExperience complying with policies and proceduresHigh motivation with ability to successfully meet individual and team goals while maintaining individual performance over the long termKnowledge and understanding of laws and regulations pertaining to the banking industryAbility to present to multiple levels of managementAbility to use persistence to overcome obstacles and strive to improve skills while aggressively tackling goalsKnowledge and understanding of risk managementManagement experience in a small or start-up branch officeExperience leading or participating in events and activities for local networks or professional organizations, such as the chamber of commerce, professional business groups, or chapters of national organizations such as the United WayAn AA/AS degree or higher in business or finance Job Expectations Ability to work weekends and holidays as needed or scheduledThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary. Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
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