Job Title:Loan Administration Manager (SAFE) 2Job ID Number:5269653-1Location:Encino,CAJob Description:Job Description Our foundation for success can be summarized in three beliefs:Our product is service.Our value added is financial advice and guidance.Our competitive advantage is our people. It all begins with outstanding talent. In Wells Fargo's Consumer Lending Group (CLG), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk. Join the #1 Mortgage originator and servicer ( Source: Inside Mortgage Finance ) Our Fulfillment team originates and services mortgage loans using fair and responsible lending practices to help turn houses into homes. The Processing manager will manage the activities and/or operations of a team of loan processors. They are responsible for documentation, pre-underwriting/pre-closing tasks. You will participate in the formulation of work procedures, policies and methods to ensure compliance with Wells Fargo, legal, investor, regulatory, and/or business policies which directly affect the work unit but may have an indirect, if any, effect on other departments or outside customers. Manages projects that primarily impact functional area or specific department. May oversee quality control process and assists with managing budget. We are seeking strong leaders that have an overall understanding of consumer lending as well as the passion/leadership to create a team of excellence. Management Accountabilities: Manage a team of 15-30 members made up of processors that are accountable for ensuring quality customer service provided to internal/external customers. Responsible for or participates in the hiring, coaching, developing and supervising of team members, including decisions relative to performance reviews, terminations, hires, discipline, salary actions, etc. Responsible for own team’s results (ie. CPL, Loans per Staff, Quality, etc.) Drive and balance capacity for the team Develop a strong partnership /relationship with Sales and other Fulfillment partners Ensure all departmental productivity, timeliness and accuracy goals are achieved monthly/quarterly/annually. Create a positive/engaging team environment conducive to high performance and production Research, identify and analyze opportunities for process improvements, both internally and cross functionally, that will improve performance and reduce loss exposure and risk. Participate in partnership calls with Sales This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.Required Qualifications 5+ years of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment1+ year of management experience Desired Qualifications Intermediate Microsoft Office skillsStrong analytical skills including the ability to analyze financial metricsExcellent verbal, written, and interpersonal communication skillsAbility to interact with all levels of an organizationMortgage industry experienceKnowledge and understanding of loan administration: processing, underwriting, and closingLeadership skills including; coaching, training, and mentoringLeadership experience in a loan administration environmentAbility to manage in a matrixed organization environment Job Expectations This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. Street Address CA-Encino: 17404 Ventura Blvd - Encino, CADisclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
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