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customer service call center in Los Angeles

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  1. Customer Service Associate

    Small Retail store in Downtown Los Angeles is looking for an individual who has a positive and outgoing attitude.  Duties will include, but not be limited to, fielding phone calls, taking phone orders, processing and packaging online orders, greeting members as they walk in to the store, ensuring sales floor is neat and fully stocked – this includes folding t-shirts and replenishing items brought over from the Fulfillment Center two blocks away.  Requires being able to lift bins of merchandise (20-30 ...

  2. Customer Service Director

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  3. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  4. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  5. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  6. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  7. Call Center Manager

    This position will manage a diverse team of call enter representatives in a revenue driven capacity.  Job Summary: Directly supervises and coordinates activities of workers providing telephone customer support services by performing the following duties. Responsibilities: Make necessary changes in staffing based on day of week, sales promotions, other anticipated events, and PBX data. Monitors productivity of customer service representatives and generates reports. Reviews PBX data to monitor ...

  8. Call Center Agent (part-time)

      Call Center Agent Job Summary: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Responsibilities: ·         Determines requirements by working with customers. ·         Answers inquiries by clarifying desired information; researching, locating, and providing information. ·         Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing             ...

  9. Contact Specialist for Call Center

    POSITION TITLE: Contact Specialist for Call Center SCHEDULE & LOCATION: West Covina - Monday through Friday - Part time -entry level   POSITION SUMMARY: Under general supervision assists Admissions in making telephone calls and setting appointments. Responsible for calling all SEC Internet and website inquiries.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Work compliantly within federal and state regulations. Adhere to company Admissions Code of Ethics, policies and procedures. Communicate ...

  10. Customer Service Representative

    Compensation is between $16-18   Duties include Phone answering responsibilities Will be utilize excel for maintaining the records of support activity First impression manager for customer service inquiries Support specialist for designated region Receiving and reporting expenses Research associate in bringing resolution to customer related discrepancies Qualifications: High School Diploma/GED Must be exceptional in communication Customer service experience Prior call center ...

  11. Customer Service Representative

    Compensation is between $16-18   Duties include Phone answering responsibilities Will be utilize excel for maintaining the records of support activity First impression manager for customer service inquiries Support specialist for designated region Receiving and reporting expenses Research associate in bringing resolution to customer related discrepancies Qualifications: High School Diploma/GED Must be exceptional in communication Customer service experience Prior call center ...

  12. Customer Service Representative

    Company Overview:  Gravity Defyer is a leader in comfort and pain relief footwear. We are searching for the perfect candidate for an  inbound call center.  Gravity Defyer is the most advanced technology in footwear with our exclusive VersoShock trampoline system, our  footwear provides pain relief and renewed energy and they are the hottest shoes in the footwear industry. Must have open availability and weekends are a must.  We need talented and experienced customer service representatives with ...

  13. Customer Support Representative

    PRIMARY DUTIES: Respond to student requests by placing outbound verification calls (100-150+ calls a daily.) Answer all questions concerning student submission in a professional manner. Verify, record and/or correct all pertinent student contact information. Inform student of matching college programs and schools. Administrative duties as assigned. No cold calling at all   QUALIFICATIONS: At least 2 years experience in customer service or call center environment. Available to work 30 hours a week ...

  14. Client Service Coordinator

    Compensation is between $16-18   Duties include Communication specialist for first impressions Customer relations support Will be utilize excel for maintaining the records of support activity First impression manager for customer service inquiries Support specialist for designated region Receiving and reporting expenses Research associate in bringing resolution to customer related discrepancies Qualifications: High School Diploma/GED Must be exceptional in communication Customer ...

  15. Customer Experience Associate

    Pay is between $13 and $14.75   Duties include Management of incoming phone calls and executing outgoing phone calls Ensuring the customer experience is exceeds expectations Customer support contact for clientele Research associate in bringing resolution to customer related discrepancies Liaison for a designated region Will be utilize excel for maintaining the records of support activity Qualifications: HS Diploma/GED Superior communications skills Customer service experience Prior ...

  16. Customer Support Specialist

    Pay is between $12.50 and $14   Duties include Management of incoming phone calls. Communication support associate between all departments Research associate in bringing resolution to customer related discrepancies Liaison for a designated region, and providing support to the staff Receiving and reporting expenses Will be utilize excel for maintaining the records of support activity Qualifications: High School Diploma/GED Must be exceptional in communication Customer service ...

  17. Customer Service/Sales Rep

      Customer Service / Sales Company Overview Today, Indio Products Inc. is the world’s most complete manufacturer and distributor of religious, spiritual and mystical products. Located in Commerce, CA, the manufacturing capabilities of Indio Products are extensive with state of the art technology and warehousing space of over 200,000 sq. ft. With 200 dedicated employees, the site consists of a manufacturing, packaging and logistics center, as well as a wholesale distribution center. Indio ...

  18. Sales Center Agent

     Sales Agent  (Part-Time) About Us   The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self-storage development, acquisition, and Management Company based in Santa Monica, CA. Since our beginning in 1994, we have established an industry wide reputation for building first class projects and operating with an emphasis on professionalism, integrity, and originality.   Job Description   William Warren is seeking an accomplished Inside Sales professional with a proven ...

  19. Customer Specialist

    1 YEAR CONTRACT MAXIMUM PAY $13 PER HOUR MUST HAVE CALL CENTER EXPERIENCE!!!!! MUST BE WILLING TO TAKE A WORD AND EXCEL ASSESSMENT MUST MEET BACKGROUND REQUIREMENTS   JOB DESCRIPTION: CUSTOMER SPECIALIST Department Responsibilities: Customer Service Call Center, responsible for customer programs at Long Beach service center. Department Environment: Fast pace/productivity focused Call Center Customer Service oriented Ethical & High quality service Computer Application Skills:  Word Excel ...

  20. Customer Service Ops Manager

      ~~Description: Directs and coordinates activities of the Customer Support Department. Provides technical and non-technical troubleshooting services to physicians, hospitals, operating room supervisors, and sales force, and internal customers. Provides advice/feedback from customers to the Director of Customer Support on any operational issue affecting customer satisfaction. Ensures effective and professional processing of all customer calls. Required Skills: >Responsible for the overall efficient ...

  21. Customer Service Specialist I – Bilingual (Spanish) – 2nd & 3rd Shift

     Learn More about Bank of America   Job description Provides customer solutions by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service. Performs routine account-related transactions. Involves referring customers to the appropriate line of business for products not supported. May be required to solve ...

  22. Guest Services Coordinator

    Job Title:  Guest Services Coordinator Position Purpose:  Follow guidelines necessary to provide service excellence in the arena of customer service and proper scheduling to all clients. Core Values: Everyone in the organization must demonstrate these competencies:  FUN  Promotes fun in the work place.  TRUST  Creates trust by communicating with integrity.  TEAMWORK  Fosters collaboration among teams and team members.  CUSTOMER FOCUSED  Is customer-centric in thought and action.  “RAVING FANS” ...

  23. Customer Service - Event / Retail Marketing & Advertising

      Whether you are an entry level or an experienced sales representative, this is an outstanding opportunity to start a rewarding career in in-store sales and marketing. If you are motivated and driven by a culture where your pay is a by-product of your efforts, a position as a full time in store Sales Representative with A. STATUS may be for you. We are sales, marketing, and promotions representatives that work INSIDE Americas largest retailers (NO COLD CALLING, NO DOOR-TO-DOOR, OR NO BUSINESS-TO ...

  24. Customer Service Representative - Full Time

      Enjoy talking with people and customer service? A Status Marketing one of San Gabriel's fastest growing privately owned and operated marketing agencies, is looking to fill ENTRY-LEVEL sales and marketing positions. Our agency provides sales and client acquisition for top clients. This job involves in-person customer sales interaction in big brand name retailers. Customer service, sales, marketing, and/or customer retention experience is preferred. A Status Marketing's niche has been our ability ...