Solar Customer Service - Inside Sales (Los Angeles)

  • Address:Los Angeles, CA 90001 (map)
  • Date Posted:08/23/16
  • Job Type:Full-time
  • Description:
  • LA Solar Group was started by engineers wanting to provide customers with the latest technology and engineering design, exceptional installation and support for the lowest possible price and the fastest return on your investment.LA-Solar Group is one of the fastest growing solar companies in the country, but we pride ourselves in the quality of our equipment, design, installation and service. We have highly-trained specialized staff that is the best at each step of the solar design and installation process.We have leading engineers including our founder who is a builder and electrical engineer.We are an award-winning engineering and consulting company, not a sales organization.Our installers have years of schooling and experience prior to ever stepping on a roof.LA Solar Group has quickly become one of the top solar companies in the United States, while not losing track of every customer's unique needs and desire to have the perfect system. With our core values of integrity, expertise and passion for what we do, we strive to make solar accessible, affordable and understandable to our customers. While keeping the customer first, we have a mission to be a positive change in the world by making quality solar available to everyone.We believe… In guiding people to smart sustainabilityWe believe… In leading by exampleWe believe… Everyone deserves freedomWe believe… We are in it togetherTASKS FOR SUCCESS:· Gather information from prospective customers to properly qualify them.Evaluate customer electrical usage and site conditions· Provide information about solar PV systems· Prepare proposals, quotes, contracts, or presentations for potential solar customers.Create recommended system design and panel layout based on customer’s specific requirements and solar goals· Source and develop client referrals· Make outbound calls to existing customers· Respond to sales inquiries and concerns by phone, electronically· Ensure customer service satisfaction and good client relationships thru out the whole processSKILLS FOR SUCCESS:Product Knowledge – Knowledge about solar brand and equipment, solar finance and lease options. Be familiar with solar market and technology.Qualification Questioning- Ability to ask qualifying questions and be able to understand customer needs.Time Management – With many daily tasks and activities, it is important to be able to have a good time management system. Time management is the key to success.Active Listening – Being a great listener and be able to overcome objections.Communication - Great communication skills is part of success. Communication is an essential element not only with the customer also with company team.Digital Savvy - MS Office, Adobe, Docusign, Salesforce, CRM tools, Mapping tools, online solar platforms – All these tools are created to improve time managements, closing ratio and number of sales. It is an essential requirement to be digital savvy.COMPENSATION FOR SUCCESS:Base salaryBenefitsBonusesTOOLS PROVIDED FOR SUCCESS:Phone, computer, and other tools requiredPlease contact us only if you qualify. Please email your resumes to [email removed]lease visit our website for more info:
Ad ID: 45717444
  • Posted by: Ad Partner | View all ads
  • Profile: Active since 08/2016
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