Hacienda Heights, CA 91745
jackieconrado @ yahoo.com
Objective To obtain a position with a growth oriented company where my skills will be of mutual benefit.
Waste Management Compton , CA 1994-1997
Answered Customer's calls for extremely busy billing department.
Review and issue credit to accounts that are overcharge. Responsible for closing all monthly billing cycles.
Waste Management Compton, CA 1997-1998
Customer Service Department
Responsible for answering calls for an extremely busy billing department call center (Bi-lingual).
Respond to customer inquiries in a timely manner.
Sending residential and commercial invoices to the cities, that the city bills them.
Ability to trouble shoots problems and contact in-house and field personnel for assistance.
Waste Management Baldwin Park, CA 1998-2004
Responsible for Data Entry for an entire district, and doing monthly billing, checking reports in a timely manner. Ability to meet deadlines.
Expanded sales to include mass market accounts.
Waste Management Long Beach, CA 2004-2005
Set Up Department
Responsible for doing all data entry in a timely manner including service decreases and
Increases roll back prices in permanent and temporary accounts.
Able to meet deadlines.
Answered incoming telephone calls.
Responsible for Los Angeles area market contract data entry including the San Fernando Valley.
Indexed and distributed mail, filing, faxing, report graphics
Developed Excellence in Sales training course.
Waste Management Compton, CA 2006-2011
Responsible for reporting accidents and keeping driver's files up to date relating to driver's
licenses and medical exams.
Assisted route manages with safety reports.
Responsible to ordering supplies for office and employees.
Maintained all business related permits up to date with various cities and environmental Agencies.
Assisted District Manager in administrative duties.
Bell High School, General Studies (G.E.D)
Medical Billing/Accounting/WordPerfect 6.1 (1992-1994). Business Administration and Computer Science.
Attended East Los Angeles College. Major in Child Development.
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